Third Party Reviews Reviews For Sport Clips Haircuts of Drexel Town Square

This place is mediocre

Tried this location out since I moved further south. Checked in online (42min wait at the time), got there right as it said ?Batter Up? meaning I?m allegedly next. I signed in, screen says I?m next. Two people go in front of me that still had wait times. A guy comes in just waiting a neck trim and skip the line. The staff almost accommodated him, but ended up not (a good thing since the people inside have now been waiting a long time). So now it?s 30min since my ?Batter Up? text, I get booted out of the system, and the staff calls the person that was behind me. I walked out. Not entirely blaming the staff, although it seemed people that still had wait times according to their own system got preferential treatment. Maybe there?s glitches in their own system, but I ended up going in later to work, without a haircut. I may try the location once more, but not for awhile. I will take a longer drive to the West Allis location, where I?ve never had such an issue in 5 years of going, plus much better staffed.

Go here on a regular basis and have been for quite a while. Great service, they treat my kids well when I bring them in. Covid precautions work well also. Only reason not a full 5 star is the online check in process can be decieving. If you check in online they'll still take a walkin ahead of you if you haven't arrived yet and a stylist is available. But if you just walk in and wait even if the next stylist up is just cashing out the person ahead of you and an online checkin shows up, they get priority. So I've checked in online before when it said 0min wait, its less than half a mile to the store so I'll arrive in minutes but end up waiting 30min cause someone shows up before me as a walkin in less than 5 minutes but if I risk it and just show up, I can still end up waiting. They need to apply some form of time frame to arrive for the online check in cause I've canceled when I was in a rush and wanted a quick clean up before a meeting or something and checked in online with 0 minutes and been there in less than 3 minutes and told it was a 45min wait.